A CEO had previously experienced coaching and development from other providers. As part of a verbal 360 exercise for several members of the executive team, the CEO took part to gain feedback only. The coach provided the 360 feedback using a mind-map method that incorporated the client’s lifelong learning, and a Gestalt and sounding board approach. Engaged anew, the Client succeeded in making his visionary and strategic ability the core of his leadership brand, thus empowering the people in his organisation to develop and achieve more whilst he regained his life balance. Two years later his organisation had taken on new lines of business and he saw further opportunities ahead. He re-engaged the coach for a further six sessions to work through the new transition.